ATM Security2018-03-26T14:33:47+00:00


Alright, let’s get one thing straight. You know all of those viral videos showing people finding skimming devices on ATMs? It can really happen, but don’t destroy your debit cards just yet. Southwest Louisiana Credit Union has your back and can give you the know-how to avoid credit card skimmers.

What Is Skimming, Anyways?

ATMs are vulnerable to a scam called “skimming”—when someone steals your account information by attaching a magnetic strip called a card “skimmer” over the slot where you insert your ATM card. Once your debit card information is taken, it doesn’t take long for your hard-earned cash to disappear.

What To Do If You’re a Victim

Skimmers can come in all shapes and sizes, from an attachment over the credit card slot to a large ATM cover complete with a fake keypad. If something just doesn’t seem right and you suspect a skimming device has been installed on a Southwest Louisiana Credit Union ATM, contact us immediately at 337-477-9190.

Contact your local police department to file a report as well. Monitor your accounts regularly, either by using our mobile app or online Account Access. If you notice any suspicious transactions, report them immediately.

If you leave your Southwest Louisiana Credit Union card at an ATM, stop in to that branch location or call (800) 325-3678 to report a lost or stolen debit card.

What We’re Doing for You

Our team is like your own personal watchdogs, and we work round the clock to ensure our ATMs are pillars of security and protected from skimmers. We’re on constant alert for potential fraudulent activity, monitoring our systems to ensure they’re not vulnerable to attacks.

Stay Protected

Protect yourself from skimming and other threats at the ATM with these tips:

  • Avoid standalone or weird-looking ATMs as well as ATMs close to major interstates; choose one in well-lit areas like lobbies or stores or a credit union drive-thru.
  • Have your card ready and stand directly in front of the ATM. Leave once your transaction is complete. Don’t dilly-dally.
  • Stop the transaction and notify the ATM owner if something seems suspicious with an ATM’s keyboard or card slot.
  • Shield the keyboard with your hand as you enter your PIN and be aware of anyone standing too close.
  • Notify the ATM owner immediately if your card is not returned from the machine.
  • Report all suspected crimes to the ATM operator/owner and to local law enforcement officials.
  • Don’t let other people use your cards or know your PIN—memorize the number instead of writing it down.
  • Keep your car doors locked, other windows closed and the engine running when at a drive-thru ATM.
  • When you go to insert your card, try wiggling the slot or keypad. If a cover pops off, then you may have found a skimmer.

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