Perks FAQS2017-09-12T12:20:43+00:00






What is CU Perks?

CU Perks is an exclusive rewards program for credit union members who frequent online shopping.  CU Perks allows members to browse thousands of popular online retailers through the CU Perks website or mobile app, making purchases as usual. Rewards are automatically posted to the member’s CU Perks account and, within 60 days, members will receive a check in the mail. Simply shop online and watch your rewards add up.

How do I shop?

Southwest Louisiana Credit Union members can download the app or visit the CU Perks website and set up an account. Sign up by entering your email and credit union name (Southwest Louisiana Credit Union). Once your signed up, begin browsing through the thousands of retailers and shop as usual. Rewards vary depending on the individual retailer.

What is a shopping assistant?

The shopping assistant notifies you when you are shopping on a CU Perks partner site, serving as a reminder that you that you can earn rewards by making the purchase through CU Perks.

Why would the retailers give away money?

Each retailer has an advertising budget that pays website owners a percentage of sales for driving traffic to their site, instead of keeping these advertising dollars we choose to give them back to you, our loyal members.

Why is there a 60-day holding period?

Each retailer has a return/exchange policy. As a result of these policies and risk of fraud, each retailer will not pay out advertising commissions until the exchange period has passed. Retail Benefits makes funds available as soon as they are guaranteed payment from the retailer.

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